For Partners: Join the E-rx.online Online-to-Offline Healthcare Network in Turkey
E-rx.online is the bridge between the online doctor and the doctor’s office, the clinic, the hospital and the bedside. We combine online consultation and online prescription technology with trusted local care, so that every international guest in Turkey can reach a real person who helps.
E-rx.onlineOur Business Model: Online to Offline (O2O)
Healthcare for people far from home rarely fits into one channel. A traveller may start with a video call to an online doctor at midnight, need an e-prescription before breakfast, and a blood test, an X-ray or a specialist visit by lunchtime. E-rx.online is built around that journey. Our online-to-offline (O2O) model joins digital access, available 24/7, with a growing network of general practitioners, specialist physicians, medical centres, hospitals and home-care providers across Turkey.
The online side gives speed: a doctor in minutes, an online prescription when it is appropriate, clear guidance in English, German and Turkish. The offline side gives depth: examination, diagnostics, treatment, home and hotel doctor visits and hospital care. Together they give the guest one trusted point of contact from the first message to the last follow-up.
Our Mission
To make accessible, ethical healthcare available to every foreign guest living in or visiting Turkey, by connecting online doctor consultations with the right offline care, at the right time, in a language they understand.
Our Vision
A Turkey where no guest, whether a resident, a student, a business traveller, a holiday-maker or a sailor at anchor, has to wonder where to find a doctor. We aim to be the most trusted human-to-human bridge between technology-enabled online care and the doctors, clinics and hospitals who deliver it in person.
Our Values
Human to Human (H2H)
We believe that care is a human relationship. Technology brings people together faster, but a real doctor, a real voice and a real handshake remain at the centre of every service we offer.
Ethics First
Patient safety, privacy and honest advice come before volume. We prescribe only when it is appropriate, we refer when a patient needs to be seen in person, and we are transparent about availability, timing and cost.
Technology with Respect for Tradition
We follow how technology is changing the way healthcare works, from telemedicine to e-prescriptions, without ignoring the conventional methods that have served patients for generations.
Accessible Healthcare
Care that is available 24/7, in the guest’s language, at the hotel, home, marina or campus. Accessibility is the measure of everything we build.
Beyond Classic Patterns
We step outside the old booking-office model. Online doctor, home visit, hotel doctor visit, laboratory, imaging and hospital referral work as one connected service.
Partnership and Trust
We grow with the doctors, clinics and hospitals who share our standards. Fair cooperation, clear communication and shared responsibility for the patient define every partnership.
Who We Serve
Our network exists for the international guests of Turkey, wherever they are and however they arrived.
Foreign Residents and Expats
Long-term guests who need a family doctor, regular prescriptions and follow-up care in a language they speak.
University Students
International students who need quick, affordable access to a doctor, an e-prescription or a specialist referral.
MICE and Business Travellers
Delegates and executives attending meetings, incentives, conferences and exhibitions, who cannot lose a day to illness.
Tourists and Holiday Guests
Families and travellers who need an online doctor, a hotel doctor visit or urgent care on holiday.
Yacht Guests and Sailors
Mariners, charter guests and crews who fall ill at anchor or in port and need a doctor, medicines and a safe referral ashore.
Who We Would Like to Work With
- General practitioners and family doctors
- Specialist physicians in every field of medicine
- Private clinics and medical centres
- Hospitals, emergency departments and diagnostic centres
- Home-care and nursing providers
- Laboratories, imaging centres and pharmacies
What We Expect from Our Partners
We are looking for partners who share our commitment to accessible healthcare and who will contribute to it every day. In practice, this means:
- Fast response, including out-of-hours and weekend availability where possible
- English-speaking, and ideally German-speaking, doctors, nurses or interpreters
- Transparent pricing and clear information for the patient before treatment
- Strict respect for medical ethics, patient privacy and local regulation
- Proper documentation, medical reports and invoices that guests can use for insurance claims
- A willingness to work with our online doctors on referrals and follow-up care
Partner with E-rx.online
Tell us about your practice, clinic, hospital or home-care service, and how you would like to contribute to accessible healthcare for international guests. We will get back to you personally. Name, company, location, email and phone number are required.